FAQ · Family travel

Do children pay the same price as adults?

Quick answer

On the Classic tier, yes — the €100 rate applies per passenger whether they book in the Adult (10–60), Child (1–8) or Senior (61–79) category. There's no separate "children's discount"; pricing is per seat in the basket, not per age.

How the height check works on the day

There's no formal measuring device at the launch field — the pilot makes a visual assessment during the safety briefing, checking that each young passenger can comfortably see over the basket rim and reach the internal safety rope unassisted. If there's any doubt, the pilot's judgement on the morning takes priority over what was estimated at booking, for safety reasons rather than as a way to be difficult about it.

Age and height policy

Because passengers stand for the full flight, the real limiting factor is height rather than age — a well-grown 6-year-old may qualify where a smaller 8-year-old might not. The Child category (1–8 years) still requires a minimum height of roughly 1 metre to see over the basket edge and hold the safety rope; confirm your children's approximate height when booking so we can flag any concern in advance.

What age enjoys it most?

Children around 6 and up tend to get the most out of the experience — old enough to remember the sunrise and follow the pilot's explanations, without needing to be held the whole time.

Booking a multi-generational family flight

Grandparents, parents and children can all be booked on the same Classic flight by entering the right counts in each of the Adult, Child and Senior fields — there's no separate process needed for a mixed-generation group, and everyone pays the same flat per-seat rate. This is a common booking pattern for family trips built around a milestone anniversary or reunion.

Do infants need their own booking slot?

Any child who will be standing in the basket independently needs to be counted and meet the height requirement — there's no lap-infant category the way there might be on a plane, since every passenger needs to be able to hold the safety rope unassisted. For families with a baby too young to meet this requirement, it's worth arranging childcare for that specific morning rather than trying to include an infant in the flight itself, since the safety requirement isn't negotiable regardless of how the booking is structured or which tier the rest of the family is flying on. This applies consistently across every operator we work with, not just as an internal policy choice.

Best tier for families

Families often prefer the Private tier (€400/person): your own basket means no need to manage young children around other passengers, and more flexibility to step back from the edge if needed.

Booking for a family

On the booking page, select the Classic tier and enter your counts in the Adult, Child and Senior fields — the total updates automatically at €100 per person across all three.

Why flat pricing across ages is actually the fairer model

Age-tiered pricing on activities usually exists because a business's actual cost genuinely varies by age — a theme park ride has fixed capacity regardless of rider size, so filling a seat with a child at a discount is pure margin loss the operator recoups by charging adults more. A hot air balloon basket works differently: the transfer vehicle, the pilot's time, and the breakfast all cost roughly the same whether the passenger is 8 or 68. Flat per-seat pricing reflects this reality rather than being an arbitrary choice — there's no hidden subsidy structure where children are secretly cross-subsidised by adult prices, which is worth knowing if you're comparing our pricing model to a competitor advertising a "kids go free" promotion, since that promotion's cost has to be recovered somewhere else in their pricing.

How this compares to other Marrakech family activities

Many Marrakech attractions and tours do offer child discounts, typically because their cost structure includes a large fixed component (entry fees, guide time spread across a bigger group) where an extra child genuinely adds less marginal cost than an extra adult. A balloon flight's cost structure doesn't work this way — see our complete price guide for the full breakdown of what actually goes into the price — which is the practical reason this activity doesn't follow the same discounting pattern as, say, a museum or garden entry ticket.

What if my child is right on the height boundary?

If you're unsure whether your child meets the roughly one-metre minimum, it's worth measuring at home before you travel rather than guessing on the morning of the flight — a tape measure against a wall takes thirty seconds and removes any uncertainty. If your child is close but under the line, mention this when you book so we can flag it in advance; in some cases a pilot may still make a case-by-case allowance depending on the specific child's ability to see over the rim and grip the safety rope, but this isn't guaranteed and shouldn't be assumed.

Planning a birthday flight for a child

Balloon flights are an increasingly popular way to mark a child's birthday, particularly milestone ages (10th, 13th, 16th) where the experience itself becomes part of the celebration. If this is your plan, mention the occasion when booking — while we don't have a formal "birthday package," pilots and ground crews are often happy to acknowledge the occasion during the flight or breakfast, and knowing in advance lets us pass that context along.

Teenagers: do they need any special consideration?

No — once a passenger clears the height requirement, there's no meaningful difference in how a teenager experiences the flight compared to an adult. Some teenagers are more nervous about the early wake-up than the flight itself; the same preparation tips in our first-time flight checklist apply regardless of age.

Does the Private or Royal tier change anything about the children's pricing logic?

No — the same flat per-seat pricing principle applies at every tier, just at that tier's rate rather than Classic's €100. A family of four booking Private, for example, pays 4 × €400 = €1,600 total, with no separate child rate at that tier either. See real family cost examples across all three tiers in our complete price guide.

What documentation, if any, is needed for children

No documentation is required to book or fly with a child — there's no ID check or birth certificate requirement at the launch field. The only practical requirement is meeting the height standard on the morning itself, which the pilot assesses visually during the safety briefing rather than through any paperwork process.

Managing a nervous child on the morning

The two moments most likely to unsettle a child aren't unique to any age category, but they're worth preparing for regardless of how the pricing works: the burner's occasional loud roar during inflation, and the brief bump of landing. Talking through both in advance — framing the burner sound as "that's how the balloon gets its power" rather than leaving it as a surprise — tends to make a bigger difference than anything related to seating or pricing category. See our full guide to flying with children for the complete preparation checklist.

Do grandparents in the Senior category get any different treatment?

No — "Senior" here is a passenger category used purely for organising the booking form and confirming everyone in your group is accounted for, not a pricing discount or a different safety standard. A 65-year-old grandparent and a 30-year-old parent pay the identical €100 Classic rate and follow the identical safety briefing; the only practical consideration for older passengers is comfort standing for the full 45–60 minutes, since baskets have no seating, which is worth mentioning at booking if mobility is a specific concern for anyone in your group.

What if a family member can't fly at the last minute?

If someone in your group needs to drop out before the 24-hour cancellation window, you can simply adjust the passenger count and receive a partial refund for that person's seat, rather than needing to cancel and rebook the entire group. Message us on WhatsApp with the update as early as possible — see our full cancellation policy for exactly how partial adjustments to group bookings are handled.

Comparing family costs: Classic versus Private for four people

For a family of four, Classic totals 4 × €100 = €400, while Private totals 4 × €400 = €1,600 — a meaningful difference that comes down entirely to whether sharing the basket with other passengers matters to your family. Many families with young children still prefer Private specifically for the added flexibility of managing kids without navigating around unrelated adults, even at the higher price point; others are perfectly happy with Classic and put the savings toward another activity later in the trip. There's no universally right answer here, only what matters most for your specific family and budget.

Multi-family group bookings

If you're travelling with another family — a common scenario for milestone trips or reunions — the same flat per-seat pricing applies regardless of how many separate households are represented in the total headcount. Two families of four booking together on Classic simply pay 8 × €100 = €1,000 total, whether that's organised as one combined booking or two separate ones for administrative convenience on your end.

Does school-holiday timing affect children's pricing specifically?

No — pricing doesn't fluctuate by category based on season the way availability does. What does change seasonally is overall demand and how far ahead you should book, particularly around European school holidays when family travel to Marrakech peaks; see our seasonal flying guide for planning around these periods, since booking further ahead matters more than any pricing consideration during busy family-travel windows.

Frequently asked follow-up questions

Can I book just one child without an accompanying adult?

No — minors need to be accompanied by an adult in their group for both practical safety reasons and general good practice around an activity involving an early-morning transfer and a genuine (if very low) element of physical risk. This isn't a formal legal requirement so much as standard practice across reputable operators, similar to how most adventure or outdoor activities handle unaccompanied minors regardless of the specific activity involved.

Is there a maximum number of children per adult in a group?

There's no fixed ratio, but it's worth thinking practically about how many children one adult can comfortably supervise during takeoff and landing specifically, since these are the two moments requiring the most attentiveness. A single parent with three young children might find the Private tier easier to manage than a shared Classic basket, purely from a supervision standpoint rather than any rule we impose on group composition.

Do children need to bring anything specific?

The same general guidance in our what to wear guide applies to children as to adults — warm layers, closed shoes, nothing loose that could catch on the basket. There's no special children's equipment or clothing requirement beyond ordinary common sense for an early, cool morning spent partly outdoors.

What if my child is scared once we're airborne?

This is rare, but pilots are experienced at reassuring nervous passengers of any age — see our guide for nervous flyers for the specific techniques used, most of which apply just as well to an anxious child as to an anxious adult.

The bottom line

Children pay the same €100 Classic rate as adults because the actual cost of a seat — transfer, flight time, breakfast — doesn't change based on who's sitting in it. The real constraint is height, not age or price, and it's worth confirming your child's height in advance if there's any doubt rather than discovering an issue on the morning of the flight, when there's little that can be done to resolve it on the spot. For the full inclusions and payment details across every tier, see our complete guide to what's included and our full price breakdown.

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